Effective Date: 02 Dec 2020

At Corpela Group, we believe in transparency and fairness.

Refund Eligibility

Refunds may be considered if:

• The project has not been initiated
• Services were not delivered as agreed
• A written refund request is submitted within 7 days of payment

Non-Refundable Services

• Completed or partially completed projects
• Custom software development work
• Consultancy or digital services already rendered
• Third-party licenses, hosting, or domain charges

Refund Processing

Approved refunds will be processed within 7–10 working days via the original payment method.

For refund requests, contact:
📧 billing@corpela.com