Payment Policy
This Payment Policy defines the terms under which Corpela Group accepts, processes, and manages payments.
This Payment Policy defines the terms under which Corpela Group accepts, processes, and manages billing payments for its digital products and services.
Accepted Payment Methods
Corpela Group accepts invoices settlements through the following payment methods:
- Debit & Credit Cards (3D Secure enabled)
- Direct Bank Transfers (Local PKR & International USD/EUR)
- Raast P2M Payments
- State Bank of Pakistan regulated online payment portals
Corpela Group does not store customers' raw debit card numbers or banking passwords.
Payment Structure
We work under the following core billing engagement models:
- Advance Payments: 100% advance required for SaaS subscriptions, domain setup, hosting plans, and small task scopes.
- Milestone-Based Payments: Custom coding blocks split into predefined stages, requiring milestone payouts before starting subsequent phases.
- Subscription Billing: Monthly or annual cycles, renewing automatically until cancellation notices are submitted.
Currency & Taxes
Prices are quoted in PKR for local clients, and USD for global projects. Local withholding taxes or gateway processing fees are the responsibility of the client.
Payment Disputes
Payment or billing discrepancies must be reported to our finance team within 7 business days of the transaction date. You can reach the billing team at:
📧 billing@corpela.com
